Consumer Expectations Essay -- Businesses Papers

Consumer Expectations The spend following my junior year in high school I learned the harsh realities of demarcation in the world of used cars. When I purchased my 1995 Honda Civic I was told the air conditioner require a recharge after I asked about the malfunctioning unit however, a mechanic in brief informed me of the real problem-the absence of a full A/C unit. The dealership in fact replaced the A/C unit, but non until I signed a contract stating I could not agitate suit or request any other repairs for the car-that, of course, was to their benefit. Three months later, I found out that the engine had been improperly mounted and that the transmission needed $3,000 in work-all things they failed to tell me at the time of purchasing the car. After whole four months of use, the car sat unusable for nine months.At first, I thought I had gotten a deal when they fixed my A/C however, that deal-in the end-cost me about $5,000 in additional work. It bothered me that a compan y could insure people, especially me, into signing a contract-knowing of several other problems with the car. From this experience, my idea of business morphed into one of deception-a result of the untruthfulness of business practices I encountered.Behind deception take a breath secrecy and openness-two important but yet difficult to define ideas-where epic conflicts arise. Sissela Boks essay, Secrecy and Moral Choices, seeks to explain these complexities of secrecy-how secrecy is both helpful and toxic to mankind existence. Bok scrutinizes not simply the idea of secrecy, but considers as sanitary our ability to control secrecy.In discussing secrecys inherent benefits to society, Bok presents its ability to grant elements of human autonomy identity, plan... ...s. Ed. Denice Martone and Pat C. Hoy II. Boston Houghton Mifflin, 2002. 14-16. Secrecy and Moral Choice. The advanced(a) College Essay Business and Its Publics. Ed. Denice Martone and Pat C. Hoy II. Boston Houghton Mif flin, 2002. 3-10.The Perspective of the Liar. The advanced College Essay Business and Its Publics. Ed. Denice Martone and Pat C. Hoy II. Boston Houghton Mifflin, 2002. 11-14. Carr, Albert Z.. Is Business Bluffing estimable? The Advanced College Essay Business and Its Publics. Ed. Denice Martone and Pat C. Hoy II. Boston Houghton Mifflin, 2002. 17-21.Kim, Christopher Jr.. personalized interview. 6 Feb. 2002. Oppel, Richard A. Jr.. Despite Warning, Enron Chief Urged Buying of Shares. The New York Times. 19 Jan. 2002. 26 Jan. 2002. Polonetsky, Jules. Privacy in the Internet Age. Schimmel Auditorium, New York U. 4 Feb. 2002.